Legal
Cookie Policy
Last updated: March 1, 2025
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites function correctly, improve performance, and provide reporting information. Cookies set by a website operator are called "first-party cookies." Cookies set by parties other than the website operator are called "third-party cookies" and may track your activity across multiple sites.
2. How Senvix Uses Cookies
Senvix uses cookies and similar technologies (such as local storage and session storage) to operate the Platform, authenticate users, maintain session state, and understand how users interact with our services. We do not use cookies to serve advertising to third parties.
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the Platform to function and cannot be disabled. They include cookies that manage your login session, maintain security tokens, and preserve your preferences during a session. The Platform cannot operate without these cookies.
Performance and Analytics Cookies
These cookies allow us to measure how users interact with the Platform — which pages are visited most frequently, where users encounter errors, and how the Platform performs across different devices and connection types. The data collected is aggregated and anonymised. We use this information solely to improve the Platform.
Functional Cookies
These cookies remember your preferences and personalisation choices — such as your selected language, display settings, and risk level configuration — so that these are preserved across sessions without requiring you to re-enter them each time.
4. Third-Party Cookies
Some features of the Platform may involve third-party services that set their own cookies. These may include:
- Analytics providers (e.g., aggregated usage analytics tools) that help us understand Platform performance.
- Customer support tools that enable the live chat functionality on the Platform.
These third parties have their own privacy and cookie policies governing their use of the data they collect. We are not responsible for the practices of third-party services.
5. Cookie Retention
Session cookies expire when you close your browser. Persistent cookies remain on your device for a defined period — typically between 30 days and 2 years depending on the cookie's purpose. You can review and delete cookies stored by the Platform at any time through your browser settings.
6. Managing Your Cookie Preferences
Most web browsers allow you to control cookies through their settings. You can:
- View cookies currently stored on your device.
- Delete individual cookies or all cookies stored by a specific site.
- Block cookies from all sites or from specific sites.
- Set your browser to notify you when a cookie is being set.
Please note that disabling strictly necessary cookies will prevent you from logging in to and using the Platform. Disabling performance or functional cookies may result in reduced functionality or the loss of saved preferences.
Browser-specific cookie management instructions are available from your browser's help documentation.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in the technologies we use or applicable legal requirements. The "Last updated" date at the top of this page indicates when the most recent revision was made. Continued use of the Platform after any changes constitutes your acceptance of the updated Policy.
8. Contact
If you have any questions about our use of cookies, please contact us at privacy@senvix.eu.